Form Health Patient Support Center

• I have a question about a bill/invoice
• I'd like to cancel or pause my account
• Why do I have a balance? I thought my insurance covered this.
• Why do I owe an additional balance when I already pay a monthly membership fee?
• Why are there three charges for my doctor in one month? I only saw them once.
• I canceled a while ago, why do I have a balance?
• I have new insurance information
• Why am I just now receiving an invoice when I have never received one? What is a deductible?
• I canceled a while ago, why did I receive an invoice?
• Why did I receive an invoice for lab work my Form Health medical clinician ordered?

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• Monthly Group Class Offerings

• Withings Scale Troubleshooting
• Logging into the Form Health app
• Printing a resource from the Form Health app
• Enabling Notifications in the Form Health App
• Navigating the Form Health App
• Submitting a Food Log Entry
• What do I do if Zoom isn't working?

• I'm having trouble scheduling an appointment
• I need to cancel my appointment today
• How do I upload lab results?
• What is Form's phone and fax number?
• Can I see my clinician in another state?
• Can I be sent a copy of my lab order?
• Sharing Medical Records with your Form Health Team
• Adding Appointments to Your Personal Calendar
• Can I bring a family member or friend to my scheduled appointment?
• I’ve enrolled in Form Health’s program, what should I expect now?

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• Check Prescription Status
• I need a refill in advance of my next appointment
• My prior authorization was denied
• Send my prescription to another pharmacy
• When can I expect to receive the medication?
• I am changing insurance, will my insurance still cover my medication?